About the Role D1 Store is one of Australia’s leading DJI resellers. We hold ourselves to a high standard — we represent one of the world’s top technology brands, and that shows in who we hire. We’re looking for a Product Specialist for our Carindale store. This is a customer-facing sales role. You’ll be on the floor helping customers find the right product, hitting your KPIs, and contributing to the team’s overall performance. What You’ll Do Engage customers and guide them through our product range to find the right solution for their needs Drive sales and consistently meet individual KPIs Contribute to team targets — not just your own numbers Maintain product displays and keep the floor well-organised Handle customer inquiries and resolve issues professionally, including complaints Support new staff with product knowledge as needed What We’re Looking For Experience Around 1 or more years of retail experience, ideally in consumer electronics Track Record Demonstrated history of hitting KPIs in previous roles Evidence of contributing to team performance, not just individual output Personal goals or achievements that show you’re motivated beyond the minimum Core Values Results-oriented — you understand what matters in a sales role and focus on it Sense of urgency — you’re proactive, you follow through, and you don’t leave things half-done Attention to detail — you get the basics right every time, and you speak up when something’s off Never assume — you seek to understand before acting, and you communicate clearly to avoid misunderstandings Consistent — you show up the same way every day and follow through on commitments Always learning — you’re actively looking to improve yourself and the people around you Skills Proven ability to sell — you solve customer problems through the right product recommendation Strong problem-solving and critical thinking Customer-first mindset — the person in front of you is the priority Able to handle pressure — busy periods like EOFY, Black Friday, and Boxing Day don’t faze you Can manage multiple customers simultaneously without dropping the ball Personality Enthusiastic about technology and genuinely interested in the DJI product range Warm, positive, and welcoming — customers should feel it immediately A team player who fits into a performance-driven culture Practical Requirements Available for casual hours including weekends and public holidays Comfortable working solo when needed Why D1 Store We’re a growing national retailer with stores across NSW, VIC, QLD, and WA. We invest in our people and we promote from within. If you’re serious about a career in retail and want to work with products that genuinely excite you, this is the right environment.
